Our story

“We’re building clinics where I’d want my own pets to receive care, and my children to learn what it means to be a vet.”
Dr. Oli Viner

“We’re building clinics where I’d want my own pets to receive care, and my children to learn what it means to be a vet.”
Dr. Oli Viner
.webp)
We believe that if we create the best place for our team to work, we’ll also create the best place for pets to receive care. We’ve spent our careers in veterinary, health and social care, and we’ve seen time and time again that the best care is delivered by happy, well-supported teams who are able to build personal, collaborative relationships with their clients.
We’ve designed Hello Vet around this principle of collaboration, allowing clients to message our team any time, and even support their pets during procedures. We’re at the beginning of an exciting journey - if you’d like to be a part of it please reach out and say hi.








We’re proud to hold Silver Cat Friendly status from the International Society of Feline Medicine and Dog Friendly status from The Dogs Trust, recognition of our gentle, compassionate approach to handling every pet that visits us.
All of our clinics are accredited, or working towards accreditation, under the Royal College of Veterinary Surgeons' Practice Standards Scheme, meeting rigorous, independently assessed standards for clinical care, equipment, and hygiene.
We’re not part of a big corporate group. Clinical decisions based on what's right for your pet, not sales targets or head-office policies. The advice and care you receive will always be tailored to your pet's individual needs.
Our Whatsapp service is led by our in-house team of registered veterinary nurses. If you message us seeking fast advice, rest assured you’ll be talking to an experienced clinical professional.

Oli is Co-founder and CVTO of Hello Vet, bringing over 10 years of small animal general practice experience since graduating from the Royal Veterinary College in 2007. In 2015 he founded VetBooker, an online booking and client portal that grew into Digital Practice, a leading communications platform for vets. With a vet for a father and a daughter following in his footsteps, Oli is driven by a genuine passion for improving the profession for the next generation.

Christian was born in London and graduated from Edinburgh Vet School in 1999. After years in mixed general practice in Somerset, he returned to London in 2006 to focus on dogs and cats. He has a particular interest in geriatric medicine, dentistry and oral surgery, and believes that clear communication with pet owners and a whole-team approach are key to delivering excellent care.






Belinda has spent over 30 years dedicated to the veterinary profession. In 2004 she earned her Advanced Diploma in Veterinary Nursing (Surgical), and in 2006 became the first person in England to hold the American Veterinary Technician Specialist qualification. She now chairs the RCVS Veterinary Nursing Council and sits on the main RCVS Council, helping shape standards for the profession she loves.
I took my nervous Romanian rescue dog. We’ve tried nearly every other local vet and have found Hello Vet to give a service that I never thought would be possible at a London vets.
What a breath of fresh air to find a vet with a totally different approach to caring for your pet, one that recognises a pet is a much loved member of the family.
We rushed our 14-year-old pup Coco to Hello Vet on a Tuesday morning. The level of care she received was absolutely incredible. They quickly discovered her cancer and were able to remove it the very same day.
We have had so many moments of anxiety with my sick dog this week and the staff responded quickly through Whatsapp. Already they are looking at Kiwi’s health holistically.
This is by so many miles the best vet I’ve ever seen – didn’t think it was possible for one to be like this. Incredible quick and easy customer service.
I just wanted to say a huge thank you to the amazing team at Hello Vet for taking such great care of Cookie during his neutering. From the moment we arrived, everyone was super friendly and professional, making me feel completely at ease.
Fantastic service. I got an immediate response and got an appointment on the same day. Beautiful practice and lovely, helpful staff. Couldn’t recommend it more highly.
Not dissing our wonderful healthcare professionals for humans but I wish healthcare for humans was always this calm and compassionate! I also love the transparent fees.
Most vets knew they wanted to be a vet when they were in primary school. We’re here to turn curious minds into the next generation of pet-pros.
Little Vets is a fun, hands-on way for vets-in-the-making to learn what it’s really like to work as a vet, from someone who does it every day. During our school assemblies and in-clinic days, kids ages 6-11 help us to bandage paws, check heartbeats and look inside the tummies of our pretend pet helpers. Plus, we study x-rays, teeth and the tools vets use to treat our pets’ problems.
We plan to run Little Vets every year, so keep your eyes peeled.

.avif)
We're building the kind of workplace we’ve always wanted to be part of. If you're passionate about this too, we'd love to hear from you.