About Hello Vet, Our Story & Mission

“We’re building clinics where I’d want my own pets to receive care, and my children to learn what it means to be a vet.”

Dr. Oli Viner

Hello. We’re Oli, James and Ale, the founders of Hello Vet.

We believe that if we create the best place for our team to work, we’ll also create the best place for pets to receive care. We’ve spent our careers in veterinary, health and social care, and we’ve seen time and time again that the best care is delivered by happy, well-supported teams who are able to build personal, collaborative relationships with their clients.

We’ve designed Hello Vet around this principle of collaboration, allowing clients to message our team any time, and even support their pets during procedures. We’re at the beginning of an exciting journey - if you’d like to be a part of it please reach out and say hi.

Our journey so far

2022

Oli, James and Ale meet and Hello Vet is born (originally called Eve, after Oli’s daughter, who wants to be a vet when she grows up).

2023

After a year of planning, Christian and Belinda (long-time friends and colleagues of Oli) join to lead our teams of vets and nurses.

2024

The team grows to include a talented group of local veterinary professionals and we open our hub in London Fields, becoming the UK’s first clinic designed to allow clients to stay by their pets’ side during procedures.

2025

Three more neighbourhood clinics open in East London, plus our second hub in Bushey, Hertfordshire, bringing better care to more pets and people.

4.98 avg.

Calming clinic for anxious pet

I took my nervous Romanian rescue dog. We’ve tried nearly every other local vet and have found Hello Vet to give a service that I never thought would be possible at a London vets.

Frank's human

Family focus

What a breath of fresh air to find a vet with a totally different approach to caring for your pet, one that recognises a pet is a much loved member of the family.

Betty's human

Life-saving surgery

We rushed our 14-year-old pup Coco to Hello Vet on a Tuesday morning. The level of care she received was absolutely incredible. They quickly discovered her cancer and were able to remove it the very same day.

Coco’s human

Instant Whatsapp support

We have had so many moments of anxiety with my sick dog this week and the staff responded quickly through Whatsapp. Already they are looking at Kiwi’s health holistically.

Kiwi's human

Unlike any other vet

This is by so many miles the best vet I’ve ever seen – didn’t think it was possible for one to be like this. Incredible quick and easy customer service.

Hugo's Human

Calm surgery

I just wanted to say a huge thank you to the amazing team at Hello Vet for taking such great care of Cookie during his neutering. From the moment we arrived, everyone was super friendly and professional, making me feel completely at ease.

Cookie's Human

Same day appointment

Fantastic service. I got an immediate response and got an appointment on the same day. Beautiful practice and lovely, helpful staff. Couldn’t recommend it more highly.

Momo’s human

I wish human healthcare was like this

Not dissing our wonderful healthcare professionals for humans but I wish healthcare for humans was always this calm and compassionate! I also love the transparent fees.

Sandy's Human

Little Vets

Most vets knew they wanted to be a vet when they were in primary school. We’re here to turn curious minds into the next generation of pet-pros.

Little Vets is a fun, hands-on way for vets-in-the-making to learn what it’s really like to work as a vet, from someone who does it every day. During our school assemblies and in-clinic days, kids ages 6-11 help us to bandage paws, check heartbeats and look inside the tummies of our pretend pet helpers. Plus, we study x-rays, teeth and the tools vets use to treat our pets’ problems.

We plan to run Little Vets every year, so keep your eyes peeled.

Our story